Frequently Asked Questions (FAQ)
1. What kind of handyman services do you offer in Santa Clarita, CA?
We provide a wide range of professional handyman services including drywall repair, plumbing fixes, electrical repairs, furniture assembly, TV mounting, door lock replacement, fence repair, appliance installation, and smart home device setup. CrackJack Handyman is your one-stop shop for home repairs and improvements. For more detailed information about services we provide, visit the Services​ page on our website.
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2. Are you a licensed and insured handyman in California?
Yes. CrackJack Handyman is fully licensed, bonded, and insured . This ensures that your home is in safe, professional hands.
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3. What areas do you serve?
We serve Santa Clarita, Valencia, Newhall, Castaic, Stevenson Ranch, Saugus, and all cities within a 20-mile radius. If you're searching for a “handyman near me” in the Santa Clarita Valley, you’re in the right place!
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4. Do you offer free estimates?
We provide a detailed quote before the appointment based on the scope of your job. A NON-REFUNDABLE $125 ASSESSMENT FEE IS DUE AT THE TIME OF SCHEDULING. WE WILL WAIVE THIS FEE IF YOU DECIDE TO HIRE US FOR THE JOB. This fee also covers crew mobilization and the first 30 minutes of labor.
If any unforeseen conditions arise that are not covered in the original estimate, our handyman will issue a written Change Order with updated pricing. This change must be approved by you in writing before we proceed. This ensures full transparency and avoids any surprise charges during the project.
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5. Why don’t you charge by the hour?
Every project is different. Some repairs are quick, while others need specific tools, advanced skills, or additional materials. That’s why we don’t use flat hourly rates—instead, we provide transparent pricing per job to reflect the actual work involved.
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6. How can I book an appointment?
You can book our handyman services online at www.crackjackhandy.com, by calling us at (818) 583-6030, or through our Business Profiles on social media. We recommend booking early, as our appointments fill quickly.
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7. What is your cancellation policy?
We understand plans change. You can cancel or reschedule your appointment 24 hours in advance without any penalty. Cancellations made less than 24 hours before the appointment are subject to a $75 cancellation fee.
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8. Do you guarantee your work?
Absolutely. We stand by the quality of our craftsmanship. All services come with a satisfaction guarantee. If there’s an issue with the work provided, we’ll return to make it right.
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9. Can I provide my own materials?
Yes. If you already have specific materials (e.g., faucets, locks, fixtures), we’re happy to install them. If not, our team can purchase and supply the right parts for your project.
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10. Do you install smart home devices?
Yes! We install a variety of smart home devices including smart doorbells, security cameras, smart thermostats, and smart lighting systems. Let us help you upgrade to a smarter, safer home.
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11. How quickly can you come to my house?
In most cases, we can offer appointments within 1 to 3 business days, depending on availability. For emergency handyman services in Santa Clarita, contact us directly to check same-day availability.
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12. What forms of payment do you accept?
We accept cash, credit cards, Zelle, and business checks. You can also make online payments on our Client Hub. A deposit may be required for jobs involving material purchases or longer project timelines.
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13. What is the Client Hub and how do I use it?
Our Client Hub is your personal, secure online portal where you can easily access all of your quotes, invoices, and payment history in one place. Through the Client Hub, you can approve estimates, track job progress, and make secure payments for handyman services directly from your computer or mobile device.
All transactions are encrypted and PCI-compliant, giving you peace of mind when handling payments online. You’ll receive a private link to your Client Hub after your first booking, or you can access it anytime through our website at www.crackjackhandy.com.
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14. Do you work on weekends?
Yes. Our standard hours are Monday–Friday, 9am–5pm, and Saturday, 9am–1pm. Sunday and after-hours appointments may be available upon request for an additional fee.
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15. Can you handle water damage repairs?
Yes. We are also experienced in water damage restoration, including dry outs, mold prevention, and structure repairs.
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16. How do I know if you’re the right handyman for me?
We encourage you to check out our 5-star reviews, photo gallery of completed projects, and our transparent pricing. We’ve built a reputation in Santa Clarita and nearby cities for being reliable, affordable, and highly skilled.
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Still Have Questions?
Call us at (818) 583-6030 or email us at info@crackjackhandy.com. We’re happy to help!