CrackJack Handyman Privacy Policy

This privacy policy serves as a comprehensive disclosure of CrackJack Handyman’s website’s practices regarding the collection, utilization, disclosure, and management of data belonging to its visitors and customers. This policy is in compliance with legal obligations aimed at safeguarding the privacy of its users and clients.

Type of information we collect.

We collect and store any information you provide on our website or through other means. Additionally, we gather the Internet Protocol (IP) address used to connect your computer to the Internet, login credentials, email addresses, passwords, computer and connection information, and purchase history. We employ software tools to measure and collect session information, including page response times, the duration of visits to specific pages, page interaction details, and methods used to leave a page.

Furthermore, we collect personally identifiable information, such as names, email addresses, passwords, communications, payment details including credit card information, comments, feedback, product reviews, recommendations, and personal profiles.

How we collect information.

During the process of conducting a transaction on our website, we collect personal information you provide us, including your name, address, and email address, phone number. Your personal information will be utilized solely for the specific purposes outlined above.

Why we collect such personal information.

We collect both personal and non-personal information for the following purposes:

To provide and operate the Services;
To provide ongoing customer assistance and technical support;
To contact our visitors and users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How we store, use, share and disclose your site visitors' personal information.

Our company is hosted on the Wix.com platform, which provides us with an online platform that enables us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. Wix.com stores your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and utilized by our company adhere to the standards established by PCI-DSS, which is managed by the PCI Security Standards Council, a collaborative effort among brands such as Visa, Mastercard, American Express, and Discover. PCI-DSS requirements ensure the secure handling of credit card information by our store and its service providers.

How we communicate with our site visitors.

We may contact you to inform you about your account, troubleshoot account issues, resolve disputes, collect outstanding fees or payments, conduct surveys or questionnaires to gather feedback, share updates about our company, or enforce any agreements we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

Data Sharing.

Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
We do not transfer or disclose consumer data to any external organizations under any circumstances, including with user consent. We have implemented strict access controls and regular audits to prevent unauthorized sharing of user data.

Messaging Terms and Conditions.

CrackJack Handyman respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
Data Usage: We use your data solely for account notifications, customer care, delivery notifications and marketing..
Data Secunty. We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.
Contact CrackJack Handyman at (818) 583-6030 or info@crackjackhandy.com for HELP or to STOP receiving messages.
Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to info@crackjackhandy.com or (818) 583-6030. After unsubscribing, you will receive a final SMS to confirm you have unsuscribed and we will remove your number from our list within 24 hours
You can send HELP for additional assitance, and you will receive a text including our Phone number, email and website. We are here to help you.
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. CrackJack Handyman will not sell, rent, or share the collected mobile numbers.

How we use cookies and other tracking tools.

To deliver an exceptional user experience for our visitors and customers.
To identify our registered members (users who have registered on our website).
To monitor and analyze the performance, operation, and effectiveness of Wix’s platform.
To ensure the security and safety of our platform for all users.

How can our site visitors withdraw their consent.

If you don't want us to process your data anymore, please contact us at

(818) 583-6030 or info@crackjackhandy.com or send us mail to:

CrackJack Handyman

23516 Hearthside Ct.,

Santa Clarita, CA 91354

Privacy policy updates.

We reserve the right to modify this privacy policy at any time, so please review it regularly. Changes and clarifications will take effect immediately upon their posting on the website. If we make substantial changes to this policy, we will notify you here that it has been updated, thereby informing you of the information we collect, its use, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at (818) 583-6030 or info@crackjackhandy.com or send us mail to:

CrackJack Handyman

23516 Hearthside Ct.,

Santa Clarita, CA 91354