top of page

CrackJack Handyman Terms & Conditions

Effective Date: 06/10/2025
 

1. Website Ownership and Agreement to Terms
This website is owned and operated by CrackJack Handyman, a licensed, bonded, and insured contractor. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

2. Eligibility to Use
To use our website or receive services, you must be at least 18 years old and legally able to enter into binding contracts under applicable California and U.S. law. Use of this website and our services is prohibited where such use violates any applicable laws or regulations.

3. Services and Payment Terms
By scheduling services through our website or by phone, you agree to the scope of work and pricing outlined in your quote or estimate. Each job is unique and priced accordingly.
A NON-REFUNDABLE $125 ASSESSMENT FEE IS DUE AT THE TIME OF SCHEDULING. WE WILL WAIVE THIS FEE IF YOU DECIDE TO HIRE US FOR THE JOB. Any additional work not covered by the original estimate due to unforeseen conditions will require a written Change Order with updated pricing, which you must approve before we proceed.
All prices are subject to change and will be disclosed in writing prior to service. Sales tax, when applicable, will be added in accordance with California law.

4. Service Cancellation Policy

You can cancel or reschedule your appointment 24 hours in advance without any penalty. Cancellations made less than 24 hours before the appointment are subject to a $75 cancellation fee.

5. Return and Refund Policy (Materials Only)
For any unused or undamaged materials provided by us, you may return them within 14 calendar days from the date of delivery, with original packaging and accessories. A refund will be issued to the original payment method, minus any restocking fees imposed by suppliers. Services already performed are non-refundable. Labor charges are final upon completion of work.

6. Warranty and Service Guarantee
We provide a 3-month labor warranty on all completed services. Materials and products furnished by us are covered under the respective manufacturer’s warranty. If a valid warranty claim is made, we will repair or replace the defective part or workmanship at no additional cost. If resolution is not possible, a refund may be issued.
Warranty is void if damage results from misuse, alterations, or third-party interference. Warranty does not cover acts of nature or general wear and tear.

7. Intellectual Property
All content on this site, including but not limited to text, graphics, logos, photos, and software, is the property of VAROS Building Group, Inc. or its licensors and is protected under U.S. and California intellectual property laws. You may not reproduce, modify, distribute, or publicly display any content without our prior written permission.

8. Uploaded Content
By uploading any content to our website or platforms, you confirm that you own or have permission to use that content and grant us the right to use, display, and distribute it in relation to our services and marketing efforts.

9. Account Suspension and Termination
We reserve the right to suspend or terminate your access to our services at any time for violations of these Terms or applicable laws. You may request to close your account or cancel services at any time, subject to our refund policy and service agreement terms.

10. Indemnification
You agree to defend, indemnify, and hold harmless VAROS Building Group, Inc. DBA CrackJack Handyman from any claims, liabilities, damages, or expenses (including legal fees) arising from your misuse of the website or violation of these Terms.

11. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of our website or services. This includes, without limitation, damages for loss of income, data, or goodwill.
Our total liability for any claim related to the service will not exceed the amount paid by you for that service.

12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of the website or services after changes constitutes acceptance of the new Terms. Material changes will be communicated to users via email or a prominent website notice.

13.Messaging Terms and Conditions

CrackJack Handyman respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

  • Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

  • Data Usage: We use your data solely for account notifications, customer care, delivery notifications and marketing.

  • Data Secunty. We protect your data with secure storage measures to prevent unauthorized access.

  • Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

  • MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

  • Messages are recurring, and message frequency varies.

  • Contact CrackJack Handyman at (818) 583-6030 or info@crackjackhandy.comfor HELP or to STOP receiving messages.

  • Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to info@crackjackhandy.com or (818) 583-6030. After unsubscribing, you will receive a final SMS to confirm you have unsuscribed and we will remove your number from our list within 24 hours

  • You can send HELP for additional assitance, and you will receive a text including our Phone number, email and website. We are here to help you.

  • Non-Sharing Clause: We do not share your data with third parties for marketing purposes. CrackJack Handyman will not sell, rent, or share the collected mobile numbers.

14. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Los Angeles County, California.
The United Nations Convention on Contracts for the International Sale of Goods does not apply.

bottom of page